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FAQs

Your questions answered

Unlike other solutions on the market, which depend on card readers being connected to smartphones for operation, all myPOS payment machines are autonomous. This means they don't require additional hardware or connectivity.

myPOS provides an instant payout of the received funds. This means that once the payment goes through, the funds will be transferred to your myPOS account within up to 3 seconds.

The choice of the best card machine depends on your industry and unique needs. Over time, myPOS Go 2 has proven to be a reliable choice for small businesses due to its portable size and versatility, meeting the payment acceptance needs of most small merchants.

Choosing the right card machine depends on your specific needs. For example, if you need a contactless card machine featuring various apps, a smart POS terminal, like myPOS Ultra, is ideal. Alternatively, if mobility is key, opt for a portable card reader like myPOS Go 2.

Consider factors such as payment provider compatibility, accepted payment types, mobility, Internet connectivity, the need to print receipts, transaction fees and the card machine cost when selecting the best device for your business.

It is important to ensure that the payment provider can accept all major credit and debit cards, as well as contactless and phone payments. It's an added advantage if they also provide tools for accepting remote payments, such as payment links and MO/TO Virtual terminal.

Yes, all myPOS card machines, whether portable or countertop, are equipped to support Wi-Fi. Alongside the data connectivity provided by the pre-installed SIM card, merchants can also connect to Wi-Fi if the network in their area proves to be unstable.

myPOS Go 2 stands out as the most budget-friendly option among myPOS card machines. It operates as a fully standalone payment device, enabling acceptance of contactless card payments without the need for extra connectivity or investment in hardware.

With its compact size and portability, myPOS Go 2 can be effortlessly carried anywhere you go. Moreover, it incurs no rental fees or monthly contracts - only transaction charges apply upon payment received.

The myPOS terminals accept all major debit and credit cards, including Visa, Mastercard, Maestro and American Express, as well as contactless payments like Apple Pay, Google Pay and NFC-enabled mobile wallets.

Absolutely. All myPOS terminals are PCI-DSS certified and protect sensitive customer data during transactions. They comply with the highest payment industry security standards.

It takes up to 3 days for the device to arrive. Meanwhile, you can fill in the online application form for a myPOS account in less than 5 minutes and our team will help you get up and running. Once verified you can start accepting payments immediately. You can always contact our dedicated customer support should you feel unsure of the process. We are here to help!

Still not sure which payment terminal is best for your business?

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