Fees for myPOS account

Opening a myPOS E-money Account is free of charge. There are no monthly or annual service fees, the merchant only pays for the services used. The fees for our services are displayed in the account, in the footer of every page.

The Mastercard business card is issued free of charge, only operations made with the card are charged. The transactions and withdrawals fees are listed in the myPOS account. It is important to know that the fees for a myPOS-issued Mastercard card are determined based on the currency of the card. Therefore, different fees will apply to the different cards linked to the merchant’s account.

The fees for the myPOS acquiring services are listed in the myPOS account, in the footer of every page. The fees are split in online acquiring services and POS device acquiring fees.

Account Service Fees:

Merchant account with IBAN
Free of charge
Monthly fee
Free of charge
Annual fee
Free of charge

Funding and Internal transfers:

Incoming and Outgoing Internal transfers
Free of charge
Transfer money between own accounts
Free of charge
Funding via Bank transfer
Free of charge

Outgoing transfers to bank accounts:

SEPA transfer
4.00 GBP
SEPA Instant Transfer
4.00 GBP
Transfer in GBP currency
1.50 GBP
Transfer in CHF currency
3.00 GBP
Transfer in ISK currency
6.00 GBP
International Transfer in All currencies - SHA
0.250%, Min. 9.00 GBP
International Transfer in All currencies - OUR
1.000%, Min. 14.90 GBP

Transfer related fees:

Request for cancellation / return of a payment - pending transfer1
25.00 GBP
Request for cancellation or return of payment for executed outgoing bank transfer
70.00 GBP + any fees charged by the Correspondent Bank
Transfer to incorrect IBAN and/or BIC code
10.00 GBP
Investigation of payment operation - SEPA
24.00 GBP
Investigation of payment operation2
70.00 GBP + any fees charged by the Correspondent Bank
SEPA Direct Debit Processing
0.50 GBP
Refund of SEPA Direct Debit Payment3
1.00 GBP

Payment related fees:

Payment via myPOS Online / iDEAL
0.30 GBP
Refund for Online Payment / iDEAL
0.25 GBP
Refund from Account
Free of charge
Request for Cancellation or Return of payment
10.00 GBP

Other fees:

No-cooperation Fee4
75.00 GBP
Inactivity Fee5
15.00 GBP
No Acquiring Fee6
30.00 GBP
E-money redemption upon closing of an account
Free of charge
Notification via text message7
0.10 GBP
Paper statement or additional information/requests on transactions and balance
5.00 GBP

1. This fee is also charged when a credit transfer to your account fails due to incorrect payment or beneficiary information. If the transfer amount is less than 25 EUR, we will not attempt to return the funds.

2. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.

3. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment

4. This is not a standard fee. The fee is charged in the exceptional cases where your account has been blocked because you have not provided us with documents which we are required to have by law within a certain period of time, or because of any breach on your side which was not rectified within a reasonable time frame. In such a case, we will send 2-months’ prior notice before applying the fee.

5. This is not a standard fee. The fee is charged in exceptional cases, in particular, if you have not made any valid transactions for 10 consecutive months. In such a case, we will send 2-months’ prior notice before applying the fee.

6. This is not a standard fee. The fee is charged in exceptional cases, particularly if you have not made any acquiring transactions for 10 consecutive months. In such a case, we will send 2-months’ prior notice before applying the fee.

7. Other fees can be imposed by Client Mobile services provider.


Fees for myPOS card

The myPOS Business Card is issued free of charge, only operations made with the card are charged.

Account Service Fees:

Main card issuance
Free of charge
Additional card issuance (after first card)
5.00 GBP
First Card reissuing (expired card)
Free of charge
Additional Card reissuing (expired card)
5.00 GBP
Card reissuing (lost, stolen, damaged card)1
10.00 GBP

Transaction fees:

ATM cash withdrawal in BGN
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
2.00 GBP
> 300.00 EUR
4.00 GBP
ATM cash withdrawal in EUR
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
2.00 GBP
> 300.00 EUR
4.00 GBP
ATM cash withdrawal in EU
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR
2.00 GBP
> 300.00 EUR
4.00 GBP
ATM Cash withdrawal2
1.000% + 4.00 GBP
POS cash withdrawal in BGN
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR3
2.00 GBP
> 300.00 EUR3
4.00 GBP
POS cash withdrawal in EUR
(Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction)
≤ 300.00 EUR3
2.00 GBP
> 300.00 EUR3
4.00 GBP
POS cash withdrawal3
1.000% + 3.00 GBP, Min. 5.00 GBP
Payment on POS
Free of charge
Internet payments
Free of charge
Check balance on ATM
0.50 GBP
Declined transaction at ATM
Free of charge
Initiating chargeback procedure fee
15.00 GBP

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.

2. Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction

3. The POS Operator can charge additional fees.

You’re always first in line to get paid

Let’s keep it simple. No added charges, or small print surprises. Only pay fees after your transactions.

Under £10,000

in monthly card turnover

For businesses with lower card turnover or those that are just starting out.

£0

Fixed monthly costs

From

1.10% + £0.07

Per transaction

Simply put, if you process a payment of £100 with a domestic consumer card, you'll receive an instant transfer of £98.83 to your myPOS business account.

Over £10,000

in monthly card turnover

For businesses already growing, managing larger transactions, or entering new markets.

Custom offer

Get a bespoke quote tailored to your exact business needs.

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